Returns & Exchanges
At Remus Uomo, we want you to be completely satisfied with your purchase; if you are not, you can return any unworn items in their original condition within 28 days of receipt for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back and choose your preferred return method.
- 2.Pack Your Items
Ensure all garments are in their original packaging with tags still attached, and include the completed dispatch note inside the parcel to help us identify your order.
- 3.Ship the Parcel
Affix the pre-paid or generated return label to the outside of your package and drop it off at your nearest authorized collection point or post office.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, we will process your refund back to your original payment method within 5-10 business days.